> For the complete documentation index, see [llms.txt](https://subscriptionsuite.gitbook.io/helpdoc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://subscriptionsuite.gitbook.io/helpdoc/welcome-to-subscriptionsuite/key-features.md).

# Key Features

SubscriptionSuite gives you everything you need to create, manage and grow subscriptions on Shopify.

### Flexible Selling Plans

Create subscription experiences that fit your products and customers.

• Subscribe & Save\
• Prepaid subscriptions\
• Free trials\
• Memberships\
• Flexible billing and delivery frequencies\
• Minimum commitments\
• Fixed number of deliveries\
• Percentage and fixed discounts\
• Flexible subscription pricing

### Build a Box

Let customers build their own recurring subscription box.

• Choose eligible products\
• Set minimum and maximum selections\
• Preselect products\
• Offer multiple delivery frequencies\
• Use flexible box pricing\
• Customize the storefront experience

### Customer Portal

Give subscribers control over their own subscriptions.

Customers can:

• Skip deliveries\
• Pause and resume\
• Delay or reschedule orders\
• Change delivery frequency\
• Swap products\
• Update shipping details\
• Update payment methods\
• Cancel subscriptions

You decide which actions customers can access.

### Loyalty & Memberships

Reward customers for staying subscribed longer.

• Delivery based rewards\
• Spend based loyalty\
• Milestone rewards\
• Discounts\
• Free gifts\
• Free shipping rewards\
• Memberships\
• Member tiers\
• Store Credits for eligible prepaid plans

### Cancellation Flows

Give customers relevant alternatives before they cancel.

Create different save actions based on the customer's cancellation reason, including:

• Discounts\
• Pause subscription\
• Skip next delivery\
• Swap product

### Dunning & Payment Recovery

Recover failed subscription payments automatically.

• Custom retry schedules\
• Flexible retry timing\
• Customer notifications\
• Payment update links\
• Final recovery actions\
• Recovery analytics

### Inventory Protection

Stay ahead of inventory problems before upcoming subscription renewals.

• Configurable inventory checks\
• Inventory risk thresholds\
• Low inventory alerts\
• Skip unavailable items\
• Backup products

### Analytics

Understand how your subscription business is performing.

Track:

• Monthly Recurring Revenue\
• Subscription revenue\
• Active and new subscribers\
• Average Order Value\
• Churn and retention\
• Failed charges\
• Recovered revenue\
• Customer Lifetime Value\
• Cohort retention\
• Product performance\
• Plan performance

### Subscription Performance

See exactly what is happening across your subscription business.

• View all subscriptions\
• Track subscription status and next billing dates\
• Understand customer performance\
• Compare selling plans\
• Track product performance\
• Export subscription data

### Upsell & Cross Sell

Increase subscription value by showing relevant offers throughout the customer journey.

Create offers across supported subscription touchpoints and control which offers appear first using priority settings.

### Integrations

Connect SubscriptionSuite with the tools you already use.

• Klaviyo\
• Omnisend\
• Drip\
• Shopify Flow\
• Shopify Messaging

### Shopify POS

Sell and manage subscriptions directly from Shopify POS.

• Sell subscriptions in store\
• Manage customer subscriptions\
• Sell gift subscriptions\
• Track subscription signups by staff and location

### Migration

Move existing subscriptions to SubscriptionSuite without starting over.

• Multiple migration sources\
• CSV migration\
• Test migrations\
• Data validation\
• Payment method preservation\
• White glove migration assistance

### Developer Tools

Build custom subscription experiences using SubscriptionSuite developer tools.

• REST API\
• Storefront JS API\
• JavaScript API\
• SDK capabilities

***

### Dedicated Support

Need help setting things up?

Our team can help with setup, migration, customization and troubleshooting through live chat.